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THE ORDINARYClinical Formulations with Integrity.United States · USD
The Ordinary

The Ordinary, Just For You

Explore available formulations by the concern or ingredient you want to learn more about.

Build My Regimen

Browse formulations around the brand’s three-step routine structure. Follow the directions and compatibility information on each current product listing.

This is a browsing guide, not a personalized treatment recommendation. Availability depends on the current catalogue.

Ingredient Glossary

Find current listings and their product-specific information by ingredient.

Layering Guide

Check the directions, cautions and compatibility information for each formulation before combining products. A product’s own instructions take priority over a general routine outline.

To check a specific listing or ask for more information, use our contact page. We do not provide a personalized medical assessment through this guide.

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Grounded in Science.
Driven by Purpose.

The Ordinary presents its formulations through ingredient transparency and science communication. The portraits in the science section introduce members of the brand’s published scientific team.

For an individual formulation, read its current ingredient and usage information. Brand campaign imagery does not replace product-specific directions.

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The Decimals Community

The brand’s community programme introduces benefits such as saved favourites, account details and a personalized brand experience.

Brand membership and in-store appointments are not administered through this storefront. This page does not enrol you in a programme or promise that those benefits are available here.

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Discover In-Store Consultations

The brand presents in-store consultations as one-on-one conversations about formulations and routines.

Appointment booking is not available through this store. For questions about an order or a listing here, contact our store directly.

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The Ordinary

Payment Policy

Payment is submitted through the checkout made available for this US store, where charges are shown in USD.

Authorization and billing

Order preparation begins only after authorization succeeds. Billing information must be accurate. A payment provider or card issuer may approve, decline, review, request verification, or place a temporary hold on a transaction.

Payment security and failures

Use only the card or other payment options displayed at checkout. Do not send complete card numbers, security codes, or passwords through support messages. The issuing bank can often explain a decline or unresolved hold.

Approved refunds

Consistent with the Refund Policy, we process and initiate an approved refund to the original payment method within 10 days. Bank or provider posting may take longer. Use Contact Us for store-related payment help.

THE ORDINARY.

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